Claims Service No driver wants to have an accident. However, in the event of a claim it is good to know that your insurance provider will have a quick and fair resolution. To work effectively with repair shops, shippers and third party claimants, your claims examiner needs to know your business. You deserve to have your claim handled by seasoned truck experts who specialize in truck liability, physical damage and cargo. You want to be confident that you'll be able to promptly report your claim to a real person 24 hours a day, 7 days a week. Some insurance companies have departments which even help you get some or all of your money back. If you are not at fault in an accident, you should be able to ask your insurance company for direction in pursuing the liable party for the recovery of loss, including your deductible, regardless of the size of your loss or the amount of premium you've paid. Ask your agent about the experience they have had with the insurance company's claims department, and if the claims professionals with the company ONLY work with truck claims. The insurance company should have a direct 800 number for you to call in the event of a claim, and first and foremost, be known for returning you to the road, and fighting FOR you - not against you - in the event of a loss. Print the Truck Insurance Evaluation Checklist and review it with your agent next time you buy truck insurance. Find Your Local Insurance Contact Back Next Pod Casts Contact Us  Privacy & Legal Notices  © 2010 Northland Insurance.